Real-Time ERPNext to E-commerce Synchronization

OrderWeave Team
OrderWeave Team · December 6, 2024

In today's fast-paced e-commerce environment, keeping your online store synchronized with your ERP system is critical. Manual data entry is error-prone, time-consuming, and simply doesn't scale as your business grows. That's where OrderWeave comes in.

OrderWeave automatically synchronizes product information, inventory levels, and pricing from ERPNext to your WooCommerce and Shopify stores in near real-time. When you update an item in ERPNext, those changes propagate to your online stores within seconds—not hours or days.

What Gets Synchronized?

OrderWeave monitors and synchronizes three critical types of changes from your ERPNext system:

1. Product Information Changes

When you update an item in ERPNext, OrderWeave detects the change and pushes updates to all connected e-commerce platforms. This includes:

  • Product details: Name, description, SKU, categories
  • Attributes: Size, color, weight, dimensions
  • Images: Product photos and galleries
  • Variations: Product variants with different attributes
  • Metadata: Custom fields and tags

2. Stock Quantity Updates

Inventory accuracy is crucial for customer satisfaction. OrderWeave synchronizes stock levels whenever:

  • Stock is received: Purchase receipts automatically update online inventory
  • Sales occur: In-person or wholesale sales reduce available stock online
  • Stock adjustments: Manual adjustments, stock transfers, or returns
  • Multi-warehouse: Aggregates quantities across multiple warehouses

This ensures your customers never order out-of-stock items, reducing frustration and order cancellations.

3. Price Changes

Pricing updates flow seamlessly from ERPNext to your online stores:

  • Regular price updates: Standard selling price modifications
  • Promotional pricing: Seasonal discounts and sale prices
  • Price list changes: Support for customer-specific or region-specific pricing
  • Bulk price updates: Generate discounted price lists for campaigns (Black Friday, clearance sales)

Blazing Fast Performance

Speed matters when synchronizing critical business data. OrderWeave is built for performance:

P50 latency: Under 5 seconds
50% of all sync operations complete within 5 seconds from the moment you save a change in ERPNext.

P90 latency: Under 20 seconds
90% of sync operations complete within 20 seconds, even during peak load.

This near-instantaneous synchronization means your online stores are always displaying accurate, up-to-date information. No more worried customers ordering products that are actually out of stock, or confused customers seeing outdated pricing.

How We Achieve This Speed

OrderWeave uses a modern, event-driven architecture to achieve these impressive performance numbers:

  1. Event Detection: The OrderWeave ERPNext app hooks into Frappe's document event system, detecting changes the instant they occur.
  2. Asynchronous Processing: Changes are immediately queued to RabbitMQ for parallel processing, preventing any slowdown in your ERPNext interface.
  3. Parallel Sync: Multiple workers process sync operations concurrently, ensuring high throughput even with thousands of products.
  4. Smart Retry Logic: Transient failures are automatically retried with exponential backoff, ensuring eventual consistency.

Complete Admin Visibility with Audit Logs

Transparency is critical when integrating mission-critical business systems. OrderWeave provides comprehensive audit logs that give administrators complete visibility into every sync operation.

What's Logged?

Every single event that flows through OrderWeave is tracked with detailed audit trails:

  • Event Received: When OrderWeave first receives a change notification from ERPNext
  • Event Queued: When the event is published to RabbitMQ for processing
  • Routing Evaluation: Which routing rules matched and why
  • Site-Specific Sync: Individual publish to each WooCommerce/Shopify store
  • Success/Failure Status: Complete outcome with timestamps and error details
  • Processing Duration: Exact time taken for each step of the pipeline

Activity-Level Granularity

Beyond basic event logging, OrderWeave tracks granular activity logs for each step of processing:

  • Routing rule evaluation with match/skip reasons
  • Product mapping lookups (database → SKU search → name+price fallback)
  • WooCommerce/Shopify API calls with request/response details
  • Duplicate detection logic and conflict resolution
  • Variation import and update operations

Troubleshooting Made Easy

When something goes wrong (API rate limits, network issues, data validation errors), the audit logs provide everything you need to diagnose and resolve the issue:

  • Exact error messages from WooCommerce/Shopify APIs
  • Full request payload that was sent
  • Retry attempts and outcomes
  • Links to related events for tracing the full flow

Built for Reliability

E-commerce doesn't stop, and neither does OrderWeave. Our platform is engineered for 99.9% uptime with multiple layers of fault tolerance:

  • Message persistence: Events are persisted to RabbitMQ before acknowledgment, preventing data loss
  • Dead letter queues: Failed messages are isolated for manual review and retry
  • Automatic recovery: Workers automatically reconnect after network interruptions
  • Idempotent operations: Retries don't cause duplicate products or incorrect stock levels
  • Health monitoring: Continuous monitoring with alerts for anomalies

Getting Started

Implementing OrderWeave is straightforward:

  1. Install the ERPNext app: Add the sync_delta_detector Frappe app to your bench
  2. Configure credentials: Set up your WooCommerce/Shopify API keys and HMAC secrets
  3. Enable sync: Check the "OrderWeave Sync" box on items you want to synchronize
  4. Start syncing: Changes begin flowing to your stores immediately

Conclusion

Manual data entry between ERPNext and your e-commerce stores is a thing of the past. With OrderWeave's real-time synchronization, you get:

  • Near-instant updates: P50 under 5 seconds, P90 under 20 seconds
  • 📦 Complete coverage: Products, inventory, and pricing all synchronized
  • 🔍 Full visibility: Comprehensive audit logs for every operation
  • 🛡️ Enterprise reliability: 99.9% uptime with automatic failover

Ready to eliminate manual data entry and keep your online stores perfectly synchronized? Contact us or view our pricing to get started today.

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